Terms of Service
Effective Date: 2020
Welcome to WGE Services (“Company,” “we,” “our,” or “us”). By accessing or using our website, requesting services, or engaging with WGE Services, you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with these terms, please do not use our website or services.
2. Services
WGE Services provides commercial cleaning and related facility maintenance services for businesses, offices, educational facilities, healthcare facilities, retail locations, and other commercial properties.
Service availability may vary by location and project requirements.
3. Estimates and Proposals
All quotes, estimates, and proposals provided by WGE Services are based on the information available at the time of inspection or consultation.
Final pricing may be adjusted if:
• The scope of work changes
• Additional services are requested
• Property conditions differ from those originally represented
• Unexpected circumstances affect service requirements
Written proposals remain valid for thirty (30) days unless otherwise stated.
4. Scheduling and Access
Clients are responsible for providing reasonable access to the property during scheduled service times.
Delays caused by restricted access, security issues, lockouts, or other circumstances beyond our control may result in additional charges or rescheduling.
5. Payment Terms
Payment terms will be outlined in the applicable service agreement, proposal, or invoice.
Invoices not paid within the agreed payment period may be subject to:
• Late payment fees
• Interest charges where permitted by law
• Suspension of future services
• Collection efforts
The client is responsible for any reasonable collection costs incurred due to unpaid balances.
6. Cancellations and Changes
Clients may request service changes or cancellations by providing reasonable advance notice.
Recurring service agreements may require specific notice periods as outlined in the service contract.
WGE Services reserves the right to charge cancellation fees for late cancellations or missed appointments.
7. Client Responsibilities
Clients agree to:
• Provide accurate information regarding the property and service needs
• Maintain a safe working environment
• Notify WGE Services of hazards or special requirements
• Secure valuables and sensitive materials before service
WGE Services is not responsible for items left unsecured or in unsafe conditions.
8. Limitation of Liability
To the fullest extent permitted by law, WGE Services shall not be liable for:
• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits
• Business interruption
Our total liability arising from any claim shall not exceed the amount paid for the services directly related to the claim.
9. Property Damage Claims
Any claim regarding alleged property damage must be reported within seven (7) days of the service date.
WGE Services will investigate all reported claims and work with the client toward a reasonable resolution.
10. Warranties
WGE Services performs services in a professional and workmanlike manner.
Except as expressly stated in writing, all services are provided “as is” and without warranties of any kind, whether express or implied.
11. Website Use
You agree not to:
• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems or data
• Interfere with website functionality
• Transmit malicious software or harmful code
We reserve the right to restrict access to users who violate these terms.
12. Intellectual Property
All content on this website, including text, graphics, logos, images, designs, and other materials, is the property of WGE Services or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without prior written permission.
13. Third Party Links
Our website may contain links to third party websites for convenience.
WGE Services is not responsible for the content, privacy practices, or policies of any third party website.
14. Privacy
Your use of our website is also governed by our Privacy Policy.
We encourage users to review our Privacy Policy to understand how information is collected and used.
15. Force Majeure
WGE Services shall not be liable for delays or failure to perform services due to events beyond our reasonable control, including:
• Severe weather
• Natural disasters
• Government actions
• Labor disputes
• Utility outages
• Acts of terrorism
• Public health emergencies
16. Governing Law
These Terms of Service shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.
17. Changes to These Terms
WGE Services reserves the right to modify these Terms of Service at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of any changes.
18. Contact Information
WGE Services
Austin Commercial Cleaning Services
For questions regarding these Terms of Service, please contact us through the contact information provided on our website.