WGE Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a contact form, communicate with our chatbot, or otherwise interact with our services.
Information We Collect
We may collect information that you voluntarily provide, including:
• Name
• Phone number
• Email address
• Business name
• Property address
• Service requests and inquiries
• Information submitted through our chatbot
• Any additional information you choose to provide
We may also collect limited technical information automatically, such as:
• IP address
• Browser type
• Device information
• Pages visited
• Date and time of website visits
How We Use Information
We may use the information collected to:
• Respond to inquiries and service requests
• Schedule consultations and appointments
• Provide estimates and proposals
• Improve our services and website functionality
• Communicate with customers regarding services
• Follow up on requests submitted through our website or chatbot
• Maintain business records
• Comply with legal obligations
Chatbot Communications
Our website may use a chatbot or automated messaging system to assist visitors.
Information submitted through the chatbot may include:
• Name
• Phone number
• Email address
• Property address
• Service details
• Questions or comments
Information submitted through the chatbot may be stored and used by WGE Services to respond to inquiries, provide services, and improve customer support.
Please do not submit sensitive personal information through the chatbot unless specifically requested and necessary for service purposes.
Sharing of Information
WGE Services does not sell, rent, or trade personal information to third parties.
We may share information with:
• Service providers who assist with business operations
• Technology providers supporting our website or chatbot
• Legal authorities when required by law
• Professional advisors such as attorneys, accountants, or insurance providers when necessary
Data Security
We take reasonable measures to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve user experience and understand website performance.
These technologies may collect information regarding website usage and visitor interactions.
Users may adjust browser settings to limit or disable cookies.
Third Party Services
Our website may contain links to third party websites or utilize third party services, including chatbot platforms, analytics providers, scheduling tools, or marketing services.
WGE Services is not responsible for the privacy practices of third party websites or services.
Data Retention
We may retain collected information for as long as necessary to:
• Provide requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Your Choices
You may contact us to:
• Request access to your information
• Request correction of inaccurate information
• Request deletion of information when legally permissible
• Opt out of nonessential communications
Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
WGE Services reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
Contact Information
WGE Services
Austin Commercial Cleaning Services
If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.